My credentials are incorrect

In the reserved area you can request your credentials again by clicking on “Don’t you remember your credentials?”, After which you will be asked which data you want to retrieve: Username (which usually corresponds to the registration email address) or Password.
An email will be sent to you immediately with your Username or a new Password.
Remember to update your credentials also on the Order Sender apps installed on mobile devices: from the “Account” section of the app, click on your “Company Code”, then on “Edit” (pencil for Android), enter the new Password and confirm with “Done” (disk icon for Android).