Banfi: more flavor with Enterprise
Banfi: more flavor with Enterprise. Banfi, one of Italy’s most prestigious wineries, has chosen OS Enterprise to optimize its sales network management. With 2,830 hectares of land south of Montalcino, including vineyards, olive groves, orchards, and woods, Banfi is renowned for the exceptional quality of its wines, celebrated worldwide.
Banfi’s Needs
With a commercial network spanning all of Italy, Banfi required a solution that could:
- Simplify mobile order collection.
- Ensure integration with its ERP system.
- Provide advanced tools to enhance agent productivity.
- Offer personalized catalog and price list management.
The solution: OS Enterprise
Cosmobile addressed Banfi’s needs with OS Enterprise, a Sales Force Automation solution tailored for companies with structured sales networks. Key benefits for Banfi included:
- Simplified order collection: Banfi’s agents can now manage orders and quotes directly from tablets using an intuitive interface and offline functionality.
- ERP integration: Direct integration with the company’s ERP ensures continuous data synchronization, eliminating errors and accelerating processes.
- Customized digital catalog: Banfi created advanced catalogs with photos, detailed descriptions, and technical sheets, all accessible via a private area.
- B2B ecommerce: With Order Factory, Banfi’s retailers and distributors can place orders independently, access personalized prices, and quickly reorder products.
The results
The adoption of OS Enterprise led to significant improvements in Banfi’s sales processes. Key results include:
- Operational efficiency: Reduced order processing times and increased accuracy by eliminating manual entry errors.
- Higher productivity: Agents can now focus on selling, supported by advanced client management tools.
- Enhanced customer experience: Interactive catalogs and personalized pricing strengthened Banfi’s relationships with retailers and distributors.
OS Enterprise: the perfect partner for Banfi
The flexibility and customization of OS Enterprise proved essential in meeting Banfi’s specific needs. The software not only streamlined the sales process but also improved service quality, reinforcing Banfi’s position as a leader in the wine industry.
The introduction of OS Enterprise marked a turning point for Banfi’s sales network. This case history demonstrates how an advanced Sales Force Automation solution can transform sales processes, delivering tangible results in efficiency and quality.
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