Intermed’s challenge: digitizing the sales network

Intermed’s challenge: digitizing the sales network

Intermed’s challenge: digitizing the sales network. Intermed, a leading Italian distributor of healthcare aids, chose Order Sender Enterprise to digitize its sales network and optimize mobile order collection.

Founded in 1996, Intermed is a key player in the medical, orthopedic, and hospital sectors, known for its commitment to research, innovation, and cutting-edge solutions. With five registered brands and over 100 certified suppliers, the company needed a highly efficient tool to integrate sales and business management.

The solution: OS Enterprise for sales force automation

To meet Intermed’s needs, Order Sender Enterprise was customized and integrated with the AS400 ERP system by Easy Data, ensuring seamless workflow between the sales network and back office.

With OS Enterprise, Intermed achieved:

  • Automated order collection, accelerating sales reps’ work.

  • Real-time data synchronization with the ERP, reducing errors and processing time.

  • Mobile access to product, customer, and order data, even offline.

  • Advanced analytics and custom reports for enhanced sales performance monitoring.

An integrated system: from product catalog to B2B ecommerce

Beyond Order Sender Enterprise, Intermed implemented a comprehensive digital strategy, developing its corporate portal and B2B eCommerce platform.

The new website integrates Cosmocatalog, enabling seamless product catalog management across digital and print formats. This ensures easy updates and a faster, more efficient shopping experience for customers.

Key Benefits for Intermed

  • Centralized sales network management for increased efficiency.
  • Error reduction through automated data synchronization
  • Sales growth with a faster and more intuitive order collection process.
  • Improved business performance control through advanced reporting & BI tools.

Smarter sales, greater efficiency

By implementing Order Sender Enterprise, Intermed successfully optimized its sales management, streamlining the workflow between agents and headquarters. The seamless ERP integration and B2B portal enhanced the customer experience and boosted operational performance.

Want to transform your sales network?

03/04/2025